Privacy Policy

At Pinnacle Home and Investment Group ("we", "us", "our"), we are committed to protecting and respecting your privacy. This Privacy Policy details how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or engage with our advisory team.

We comply fully with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth). By using our services, you consent to the collection and use of your information in accordance with this policy.

To provide our premium property ecosystem services, we may collect personal information including but not limited to:

• Identity & Contact Details: Full name, email address, phone number, and physical mailing address.
• Financial Information: Income brackets, investment goals, pre-approval status, and general credit parameters needed for property feasibility suites.
• Website Usage: IP addresses, browser types, referral sources, pages visited, and duration of visits through cookies and analytics tools.

We use your personal data to deliver a tailored, high-converting property search and investment advisory experience, including:

• Processing inquiry forms and matching you with suitable house and land packages in Victoria or Queensland.
• Providing you with comprehensive suburb research, feasibility prospectuses, and developer updates.
• Communicating with our network of pre-vetted volume builders, developers, and brokers on your behalf (only with your explicit consent).
• Improving website user experience and analyzing portfolio performance metrics.

We employ premium security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored securely in encrypted databases. Access to personal information is strictly restricted to authorized Pinnacle staff and certified partners who require the data to deliver our services.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Our website utilizes cookies and similar tracking technologies to enhance user navigation and analyze traffic patterns. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our website and portals may not function optimally.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please feel free to reach out to our privacy compliance officer:

Pinnacle Home & Investment Group
Email: info@pinnaclehome.com.au
Website Contact: Inquire Here